Privacy Policy

1) Information We Collect

When you request an estimate, book a service, or contact us, we collect personal information including your name, phone number, email address, service address, and any details you provide about your cleaning needs.

2) How We Use Your Information

We use your information to:

• Provide cleaning services and communicate about your appointments
• Send arrival updates, scheduling confirmations, and invoices
• Respond to your inquiries and customer service requests
• Improve our services and customer experience

3) Marketing Communications

We will only send you marketing emails if you explicitly opt in via the checkbox on our forms. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

4) Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With service providers who help us operate our business (scheduling software, payment processors)
• When required by law or to protect our legal rights
• With your explicit consent

5) Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6) Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications

7) Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through our Contact page or by phone.

8) Updates to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect changes. Your continued use of our services after changes constitutes acceptance of the updated policy.